KODY, D. N.; MENDUR, F.; SARAYAR, C. Hubungan Kualitas Pelayanan Kesehatan dengan Kepuasan Pasien Rawat Inap di Rumah Sakit Medical Center Paal 2 Kota Manado. Journal Of Community & Emergency, [S. l.], v. 4, n. 1, p. 79–84, 2016. Disponível em: https://unpi.ac.id/ejournal/index.php/JOCE/article/view/121. Acesso em: 18 sep. 2025.